Customer Feedback

When I was asked to do this course I was not that keen as I have known people who have been on courses like this. They were not taught how to do the work, only shown the product and where it could be used. I was so wrong about this course.

The training was clear and very good. Nat is an excellent teacher, he makes it look so easy and he gives you the confidence that you can do it as well.

It was great to get all the equipment and materials to do this work. The after training backup has been great.

If you get the chance to do this course you must jump at it. Doing this course has been very helpful.

I would like to start by thanking you on behalf of our maintenance team for making the training enjoyable and interesting.

I can confirm that – since your training days – our costs have decreased significantly and our customers are getting a much speedier service by one person, rather than several tradesmen.

I have already and would highly recommend your company to anyone who is interested in giving better Customer Service and cost saving.

I found the course great, Nat was a good guy and very knowledgeable he took the time to explain all the different materials and systems and how and where to use them. A very worth while course and would recommend it.

Nip and Tuck are a perfect fit for our team at Persimmon Homes. They are very helpful and knowledgeable of their products and go above and beyond to source items required if they don’t have them in stock.

At Persimmon Homes we have a need for cosmetic repairs for small damages. Our team are now able to repair these, thanks to the excellent training and products purchased from Nip and Tuck.

Please can you pass on a big “Thank you” to Nat and Jordan for the Brick Tinting training course which they delivered at our Head Office recently.

The feedback received from the employees who attended was that the course provided them with new skills to enable them to service our customers needs in a more efficient and timely way.

Personally, I have found the process of dealing with you all excellent and very efficient, and would certainly be back in touch if there are additional training needs which we identify that you can fulfill.

The course was an absolute success and we have already carried out a number of repairs in house.

Thanks to you both.

As a volume house builder we were experiencing an issue with small damages being caused during the construction of a new build property. Previously we contracted these works out which meant we lost control of when they were being undertaken and obviously there was a cost incurred for the repair. We then arranged for our joiner to be trained by Nip & Tuck to undertake the repairs ourselves which now means that we arrange when the works are undertaken and there are no hefty bills. Nip & Tuck has always been there to offer support and advice for any difficult jobs and they expedite materials quickly and efficiently.

I would highly recommend the Nip & Tuck training as this has allowed us increased flexibility and has saved us a considerable amount of money.

Nip and Tuck are a truly professional team and have trained and continue to support our Operatives, which in turn has saved the Company a lot of money.

I would not hesitate in recommending them.

I attended your course last week and wanted to extend my thanks and appreciation. I found the five days very interesting and felt being able to apply the techniques very helpful and easy to pick up. The style, presentation and delivery of the course was so accessible and Nat was clearly supporting all individual needs. From a company perspective we will definitely be able to reduce costs, be more efficient and minimise disruption to the client.

The feedback I have received from our Technicians Geoff and Chris is very positive. I have seen the standard of finish that they can now achieve and I want to thank both you and Nat for your help with this.

BDW North East Division would be pleased to recommend Nip and Tuck for their excellent training with our customer care operatives with fantastic results. The workmanship our operatives are producing far exceeded our expectations. Materials are so easy to obtain with excellent delivery dates. We have seen a significant reduction in our Pre and Post occupation costs over the past five months. Our Division will certainly be using Nip and Tuck in the future for training on sites.

I would like to take this opportunity to inform you that I am very impressed with the service you have provided and the first class training you have supplied to my Maintenance Operatives.

In such a short space of time I have seen a significant drop in external contractor costs due to the maintenance team having the ability and confidence to carry out quality repairs.

I will have no hesitation in passing on your contact details to my Group Head Office with my recommendation for all of David Wilson Homes Regions to seek your assistance in training their staff in the art of plastic and surface repair.

I look forward to working with you again in the future.

The feedback from the lads that did the course was brilliant and they really enjoyed it. We should have done it earlier.

The course was great! Really enjoyed it! Massive credit to Jordan – explained everything in full depth and was hands on helping me see the correct techniques. He’s a credit to the business. Nat taking us out for breakfast on the first day was a really nice touch. I will be sending my future employees on the course!

I have my first job next week and hopefully start booking up in the calendar. Once the work is constant I will be ordering everything up from you guys.

Two members of the Smart Refinishing team attended the Nip and Tuck training course; this gave us the hands-on practical experience along with a full explanation of the repair techniques to repair damaged products within the construction industry and domestic markets. Following the training we have also benefitted from ongoing technical support at the end of the phone and email, on any problems that we encounter. Nip and Tuck has been a great support to our business.

From my first contact with Nip and Tuck until my first actual job I received a professional and fully supported experience.

Training was practical and focused on all types of repairs which I was going to offer. The set up, equipment and activities were all planned, in place and ready to start every day. I finished training feeling confident that I had successfully covered and had experience in every repair process needed.

Post course, Nat and Lesley are always available to support with any queries you have about a job which is priceless. I can’t recommend Nip and Tuck UK highly enough.

Thanks for the great course our guys really enjoyed it, especially my son Ben who came back really enthused.
I have to say that I was unsure what a short course would achieve, especially for my young son who has no experience at all.

However since they have been back and done several repairs I am over the moon with the results, as they have been better repairs than we were getting from an outside ‘expert’ repairer!

Also the kit is great and we are using it several times a week every week.

So many thanks again and we would definitely recommend you.